Basic Personal Information

We collect the following details to ensure smooth communication and personalized services:

• Title
• Name and surname
• Email address
• Date of birth
• Gender
• Contact phone numbers

Purchase and Interaction Details

To facilitate orders and improve your shopping experience, we collect:

• Purchase information (e.g., items purchased, payment details)
• Delivery and billing addresses
• Reasons for canceling or returning orders
• Interactions with our customer support team (may include recorded calls for quality assurance)

Preferences and Feedback

Your preferences help us offer tailored recommendations and services:

• Preferred styles, categories, brands, and budgets
• Survey responses and product reviews

Technical and Online Data

When you use our website or app, we collect technical data, including:

• IP address
• Device and browser information (via cookies and similar technologies)
• Data from your use of our website, app, or in-store WiFi (if applicable)

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Event and Service Participation

If you participate in events or use personalized services, we may collect:

• Information about your attendance at events
• Details disclosed during style consultations (e.g., clothing size, preferences)

Media and Visual Data

We may collect visual and media-related information, including:

• Social media details you choose to share with us
• Photos and videos of you (e.g., user-submitted content or event recordings)
• CCTV footage from our physical stores (if applicable)

Third-Party Data

To enhance your experience, we may receive additional information from:

• Social media platforms
• Payment providers or other third-party partners

How We Use Your Data

The data collected is used to:

• Process orders and manage deliveries
• Customize your shopping experience
• Improve our products, services, and marketing
• Ensure the security of our website and stores

This policy reflects our dedication to transparency. By interacting with Moon Vogue, you agree to the collection and use of your data as described above.